1. Lesson Plan: Safety and Sanitation Guidelines for Hospitality Services

    • Resource ID: 19972
    • Grade Range: 11, 12
    In this lesson, students will determine safety and sanitation requirements, and analyze solutions to minimize risks for both issues in the Hospitality Industry.
  2. Lesson Plan: Marketing Techniques for the Hospitality Industry

    • Resource ID: 20019
    • Grade Range: 11, 12
    In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using...
  3. Lesson Plan: Hospitality Services Professional Customer Service

    • Resource ID: 20100
    • Grade Range: 11, 12
    In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
  4. Lesson Plan: Get That Job! Résumés, Portfolios, and Interview Skills

    • Resource ID: 20110
    • Grade Range: 11, 12
    In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and analyze interview questions and appropriate...
  5. Hospitality Services

    • Grade Range: 9, 10, 11, 12, Postsecondary
    Hospitality Services provides students with the academic and technical preparation to pursue high-demand and high-skill careers in hospitality related industries. The knowledge and skills are acquired within a sequential, standards-based program that integrates hands-on and project-based...
  6. Lesson Plan: What would you do? Ethics in Culinary Arts

    • Resource ID: 19893
    • Grade Range: 10, 11, 12
    In this lesson, students will recognize and model professional ethics in the food service industry by role-playing and then answering the question, "What would you do?"  Students will investigate and understand the laws and regulations associated with owning and operating a food service business.
  7. Lesson Plan: The Balancing Act - Hotel Management

    • Resource ID: 19932
    • Grade Range: 10, 11, 12
    In this lesson, students will examine and apply how scientific principles are used in the hotel industry.
  8. Lesson Plan: The Importance of Communication Skills - You Said What?

    • Resource ID: 19883
    • Grade Range: 11, 12
    In this lesson, students will develop effective professional communication skills, in the areas of verbal, non-verbal,  listening, written and electronic. Students will participate in various activities to apply these communication skills in the Hospitality and Tourism workplace.
  9. Lesson Plan: Where Shall We Eat? Culinary Dining Concepts

    • Resource ID: 19889
    • Grade Range: 10, 11, 12
    In this lesson, students will research the history of the food industry and the current trends in society that affect the industry today.  Students will investigate and understand the various food service operations and give examples of quality customer service.
  10. Lesson Plan: Types of Lodging Properties

    • Resource ID: 19904
    • Grade Range: 10, 11, 12
    In this lesson, students will investigate the various types of lodging, and identify their personal interests and skill levels in those areas of hotel management to determine career paths.  
  11. Lesson Plan: Planning Vacation Adventures

    • Resource ID: 19907
    • Grade Range: 10, 11, 12
    In this lesson, students will work in teams to brainstorm solutions on making effective travel decisions regarding budget, customer concerns, training staff, improving service, and providing the best vacation possible.
  12. Lesson Plan: Franchise and Chain Hotel Travel Accommodations

    • Resource ID: 19908
    • Grade Range: 11, 12
    In this lesson, students will compare and contrast chain and franchise lodging operations and describe the various travel accommodations unique to each style of management.  Students will investigate full-service and limited-service hotels.
  13. Lesson Plan: Tourism, Sales, and Distribution

    • Resource ID: 19909
    • Grade Range: 10, 11, 12
    In this lesson, students will identify the impact of tourism sales on distribution systems, describe how travel is sold, and compare direct and indirect distribution of travel suppliers.
  14. Lesson Plan: Visual Appeal of Plating Food

    • Resource ID: 19912
    • Grade Range: 10, 11, 12
    In this lesson, students will practice the art of plating food in a visually appealing arrangement for customer satisfaction and interest.  
  15. Lesson Plan: Marketing Plan for Business Success in the Food Industry

    • Resource ID: 19919
    • Grade Range: 11, 12
    In this lesson, students will develop a marketing plan for a Food Industry business (venue), and understand all of the components of a marketing plan.  
  16. Lesson Plan: The Importance of Customer Service Skills

    • Resource ID: 19922
    • Grade Range: 9, 10, 11, 12
    In this lesson, students will understand the importance of quality customer service by determining ways to provide service that anticipates customers' needs, and creates a successful business in the Hospitality and Tourism Industry. 
  17. Lesson Plan: Be Our Guest - Customer Service Skills in Restaurant and Food Services, and Travel and Tourism

    • Resource ID: 20168
    • Grade Range: 9, 10, 11, 12
    In this lesson, students will understand the importance of customer service in the Hospitality and Tourism Industry, particularly the travel industry and food service industry.  Students will analyze how to anticipate customer needs.
  18. Lesson Plan: Point of Sales in Food Service

    • Resource ID: 19992
    • Grade Range: 10, 11, 12
    In this lesson, students demonstrate knowledge in technology applications appropriate for the food industry. Students will explain and use the point-of-sale systems in various food service operations.
  19. Lesson Plan: On the Job - Food Service Careers

    • Resource ID: 20000
    • Grade Range: 11, 12
    In this lesson, students will analyze future employment opportunities in the Food Service Industry, and identify the various career pathways within traditional and non-traditional food service.
  20. Lesson Plan: Food Measurement Matters

    • Resource ID: 20015
    • Grade Range: 10, 11, 12
    In this lesson, students will use math skills and convert U.S. to metric measures using formulas in order to precisely measure foods.