In this lesson, students will determine safety and sanitation requirements, and analyze solutions to minimize risks for both issues in the Hospitality Industry.

In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using...

In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and analyze interview questions and appropriate...

In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.