1. Lesson Plan: Planning Vacation Adventures

    • Resource ID: 19907
    • Grade Range: 10, 11, 12
    In this lesson, students will work in teams to brainstorm solutions on making effective travel decisions regarding budget, customer concerns, training staff, improving service, and providing the best vacation possible.
  2. Lesson Plan: Tourism, Sales, and Distribution

    • Resource ID: 19909
    • Grade Range: 10, 11, 12
    In this lesson, students will identify the impact of tourism sales on distribution systems, describe how travel is sold, and compare direct and indirect distribution of travel suppliers.
  3. Lesson Plan: It's All About Customer Service

    • Resource ID: 20061
    • Grade Range: 10, 11, 12
    In this lesson, students will evaluate why it is important to enhance customer service and how it increases a business' bottom line.
  4. Lesson Plan: Introduction to Travel and Tourism Management

    • Resource ID: 20064
    • Grade Range: 10, 11, 12
    In this lesson, students are introduced to the Career Cluster, Travel and Tourism Management, and will develop an awareness of career opportunities related to the Travel and Tourism Industry.
  5. Lesson Plan: Marketing Fundamentals

    • Resource ID: 20021
    • Grade Range: 10, 11, 12
    In this lesson, students will explain the importance of a marketing plan, evaluate various marketing strategies, and create and design promotional items to sell products.
  6. Lesson Plan: Get That Job! Résumés, Portfolios, and Interview Skills

    • Resource ID: 20108
    • Grade Range: 10, 11, 12
    In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and analyze interview questions and appropriate...
  7. Travel and Tourism Management

    • Grade Range: 9, 10, 11, 12, Postsecondary
    Travel and Tourism Management incorporates management principles and procedures of the travel and tourism industry as well as destination geography, airlines, international travel, cruising, travel by rail, lodging, recreation, amusements, attractions, and resorts. Employment qualifications and...
  8. Lesson Plan: Conflict Resolution Strategies

    • Resource ID: 19736
    • Grade Range: 10, 11, 12
    In this lesson, students will review steps to solving conflicts in different situations and demonstrate effective communication skills – verbal, non-verbal, written, and electronic.
  9. Lesson Plan: What’s Next? Future Trends in Family and Community Services

    • Resource ID: 19896
    • Grade Range: 10, 11, 12
    In this lesson, students will research family and community service agencies, organizations, and faith-based services, and identify career options in those areas.  Students will analyze the role socialization plays in human development and behavior.
  10. Lesson Plan: Focus on Serving Children, Our Future

    • Resource ID: 20122
    • Grade Range: 10, 11, 12
    In this lesson, students will develop and implement community and service-learning activities to include children and their families.
  11. Family and Community Services

    • Grade Range: 9, 10, 11, 12, Postsecondary
    Family and Community Services is a laboratory-based course designed to involve students in realistic and meaningful community-based activities through direct service or service-learning experiences. Students are provided opportunities to interact with and provide services to individuals,...
  12. Lesson Plan: What would you do? Ethics in Culinary Arts

    • Resource ID: 19893
    • Grade Range: 10, 11, 12
    In this lesson, students will recognize and model professional ethics in the food service industry by role-playing and then answering the question, "What would you do?"  Students will investigate and understand the laws and regulations associated with owning and operating a food service business.
  13. Lesson Plan: The Balancing Act - Hotel Management

    • Resource ID: 19932
    • Grade Range: 10, 11, 12
    In this lesson, students will examine and apply how scientific principles are used in the hotel industry.
  14. Lesson Plan: The Importance of Communication Skills - You Said What?

    • Resource ID: 19883
    • Grade Range: 11, 12
    In this lesson, students will develop effective professional communication skills, in the areas of verbal, non-verbal,  listening, written and electronic. Students will participate in various activities to apply these communication skills in the Hospitality and Tourism workplace.
  15. Lesson Plan: Where Shall We Eat? Culinary Dining Concepts

    • Resource ID: 19889
    • Grade Range: 10, 11, 12
    In this lesson, students will research the history of the food industry and the current trends in society that affect the industry today.  Students will investigate and understand the various food service operations and give examples of quality customer service.
  16. Lesson Plan: Types of Lodging Properties

    • Resource ID: 19904
    • Grade Range: 10, 11, 12
    In this lesson, students will investigate the various types of lodging, and identify their personal interests and skill levels in those areas of hotel management to determine career paths.  
  17. Lesson Plan: Franchise and Chain Hotel Travel Accommodations

    • Resource ID: 19908
    • Grade Range: 11, 12
    In this lesson, students will compare and contrast chain and franchise lodging operations and describe the various travel accommodations unique to each style of management.  Students will investigate full-service and limited-service hotels.
  18. Lesson Plan: Visual Appeal of Plating Food

    • Resource ID: 19912
    • Grade Range: 10, 11, 12
    In this lesson, students will practice the art of plating food in a visually appealing arrangement for customer satisfaction and interest.  
  19. Lesson Plan: Marketing Plan for Business Success in the Food Industry

    • Resource ID: 19919
    • Grade Range: 11, 12
    In this lesson, students will develop a marketing plan for a Food Industry business (venue), and understand all of the components of a marketing plan.  
  20. Lesson Plan: The Importance of Customer Service Skills

    • Resource ID: 19922
    • Grade Range: 9, 10, 11, 12
    In this lesson, students will understand the importance of quality customer service by determining ways to provide service that anticipates customers' needs, and creates a successful business in the Hospitality and Tourism Industry.