1. Lesson Plan: Mathematical Applications in Human Services

    • Resource ID: 20018
    • Grade Range: 11, 12
    In this Practicum in Human Services lesson, students will investigate mathematical applications as well as the application of current technology to manage numerical information in human services.
  2. Lesson Plan: How to Effectively Communicate with Clients

    • Resource ID: 20093
    • Grade Range: 11, 12
    In this lesson, students will demonstrate effective verbal, nonverbal, written, and electronic communication skills. Students will also define the purpose of high-quality communication and distinguish techniques for defusing negative situations with clients.
  3. Lesson Plan: The Importance of Client Satisfaction

    • Resource ID: 19923
    • Grade Range: 11, 12
    In this lesson, students will determine how to evaluate client's needs and concerns in order to satisfy customer outcomes.  Students will develop and apply appropriate customer service techniques, in preparation for careers in the field of Human Services.