1. Lesson Plan: Leaving on a Jet Plane

    • Resource ID: 20049
    • Grade Range: 11, 12
    In this lesson, students will develop technical vocabulary for lodging, food and beverage service, recreation, and travel.
  2. Lesson Plan: Hospitality Services Professional Customer Service

    • Resource ID: 20100
    • Grade Range: 11, 12
    In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.