1. Lesson Plan: Hospitality Services Professional Customer Service

    • Resource ID: 20100
    • Grade Range: 11, 12
    In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
  2. Scope and Sequence: Practicum in Hospitality Services/ Extended Practicum in Hospitality Services

    • Resource ID: 19429
    • Grade Range: 11, 12
    CTE TEKS - Implemented 2017-2018, adopted in 2015
    Practicum in Hospitality Services/ Extended Practicum in Hospitality Services course scope and sequence within the Hospitality and Tourism Career Cluster® summarizes the content to be taught, and one possible order for teaching the...