1. Lesson Plan: It's All About Customer Service

    • Resource ID: 20061
    • Grade Range: 10, 11, 12
    In this lesson, students will evaluate why it is important to enhance customer service and how it increases a business' bottom line.
  2. Lesson Plan: Introduction to Travel and Tourism Management

    • Resource ID: 20064
    • Grade Range: 10, 11, 12
    In this lesson, students are introduced to the Career Cluster, Travel and Tourism Management, and will develop an awareness of career opportunities related to the Travel and Tourism Industry.
  3. Lesson Plan: Hotel Management and Ownership

    • Resource ID: 20099
    • Grade Range: 10, 11, 12
    In this lesson, students will expand job-specific technical vocabulary.
  4. Lesson Plan: Payment Options and Exchange Rates

    • Resource ID: 19996
    • Grade Range: 10, 11, 12
    In this lesson, students will understand the importance of employability skills and is able to explore and effectively plan for managing travel and tourism careers.
  5. Lesson Plan: Marketing Fundamentals

    • Resource ID: 20021
    • Grade Range: 10, 11, 12
    In this lesson, students will explain the importance of a marketing plan, evaluate various marketing strategies, and create and design promotional items to sell products.
  6. Lesson Plan: Let's Work it Out

    • Resource ID: 20032
    • Grade Range: 10, 11, 12
    In this lesson, students will solve problems independently and in teams using critical thinking, innovation, and creativity.
  7. Lesson Plan: In the Balance

    • Resource ID: 20088
    • Grade Range: 10, 11, 12
    In this lesson, students will analyze the importance of balancing a career, family and leisure activities, use scientific methods to assess stress levels, and implement stress management techniques. Students will also discuss what changes affect a work-life balance.
  8. Lesson Plan: Hotel Marketing and Communication - The Cornerstones

    • Resource ID: 20098
    • Grade Range: 10, 11, 12
    In this lesson, students will explain the importance of a marketing plan and evaluate various marketing strategies. Students will also create promotional tools and demonstrate proper techniques for using telecommunication equipment.
  9. Lesson Plan: Get That Job! Résumés, Portfolios, and Interview Skills

    • Resource ID: 20108
    • Grade Range: 10, 11, 12
    In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and analyze interview questions and appropriate...
  10. Lesson Plan: Get That Job! Resumes, Portfolios, and Interview Skills

    • Resource ID: 20112
    • Grade Range: 10, 11, 12
    In this lesson, students will identify self-responsibility and self-management skills, review components of resumes, portfolios, and interviews. Students will also create a personal resume, enhance a career portfolio with additional items, identify proper interview techniques, analyze interview...
  11. Lesson Plan: Dining Experiences in Hospitality

    • Resource ID: 19816
    • Grade Range: 9, 10, 11, 12
    In this lesson, students will analyze elements of a dining experience and design a multi-media presentation of the same.
  12. Lesson Plan: Ethics in Hotel Management

    • Resource ID: 19892
    • Grade Range: 10, 11, 12
    In this lesson, students will investigate the laws, regulations, and the guidelines of ethical behavior in the Hotel Management industry, participate in role-playing scenarios, and demonstrate professional and ethical decision-making in the work environment.
  13. Lesson Plan: Safety and Sanitation Guidelines & Hotel Management

    • Resource ID: 19973
    • Grade Range: 10, 11, 12
    In this lesson, students will analyze the impact of work related injuries.
  14. Lesson Plan: Leadership with Style

    • Resource ID: 20050
    • Grade Range: 10, 11, 12
    In this lesson, students will differentiate types of effective leadership and management styles and select which management style is effective for the lodging industry.
  15. Lesson Plan: Introduction to Hotel Management

    • Resource ID: 20075
    • Grade Range: 10, 11, 12
    Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
  16. Lesson Plan: Hotel Technology Tools and Website Design Challenge

    • Resource ID: 20097
    • Grade Range: 10, 11, 12
    In this lesson, students will participate in community leadership and teamwork opportunities to enhance professional skills.
  17. Lesson Plan: Guest Services – First Impressions

    • Resource ID: 20106
    • Grade Range: 10, 11, 12
    In this lesson, students will explain procedures to meet guest needs, including guest registration, rate assignment, room assignment, and determination of payment methods. Students will also discuss the importance of check-out procedures to ensure guest satisfaction and verify settlement of account...
  18. Lesson Plan: End of Course Project Options - Hospitality Services

    • Resource ID: 19840
    • Grade Range: 10, 11, 12
    In this lesson, students will review all TEKS for Practicum in Hospitality Services, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.