Hospitality Services

Hospitality Services

  • Clusters: Hospitality & Tourism
  • Pathways: Lodging
  • Courses: Hospitality Services
  • Grade range: 9, 10, 11, 12, Postsecondary
  • Release date: 12-14-2017
  • Tags: Hospitality and Tourism, Careers in Hospitality Services, Hotel Management, Consumer Services, Technology, Hospitality Services, Sanitation, Safety, Environmental Issues, FEMA, Advertising, Marketing, , Employment Skills, SBA, Customer Service, Hospitality, Value, Quality, Career Preparation, Interview Skills

Description

Hospitality Services provides students with the academic and technical preparation to pursue high-demand and high-skill careers in hospitality related industries. The knowledge and skills are acquired within a sequential, standards-based program that integrates hands-on and project-based instruction. Standards included in the Hospitality Services course are designed to prepare students for nationally recognized industry certifications, postsecondary education, and entry-level careers. In addition, Hospitality Services is designed so that performance standards meet employer expectations, enhancing the employability of students. Instruction may be delivered through laboratory training or through internships, mentoring, or job shadowing.
This binder does not contain all lesson plans for this course. This content can be used with any textbook or instructional materials. If locally adapted, make sure all TEKS are covered.

Resources

Scope and Sequence

Resource ID: 19427 Grade Range: 11, 12
CTE TEKS - Implemented 2017-2018, adopted in 2015 Hospitality Services course scope and sequence within the Hospitality and Tourism Career Cluster® summarizes the content to be taught, and one possible order for teaching the units of instruction. A brief description of each unit and the corresponding TEKS are included. This scope and sequence may be adapted or adopted by the local education agency.

Unit 1: Overview of Hospitality Services

Resource ID: 19940 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify and discuss the impact of technology on the hotel industry.
Resource ID: 20100 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
Resource ID: 20076 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will recognize the programs of study in the Hospitality and Tourism career cluster.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 2: Hospitality Services Departmental Organization

Resource ID: 20019 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using marketing strategies.
Resource ID: 20049 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will develop technical vocabulary for lodging, food and beverage service, recreation, and travel.
Resource ID: 20076 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will recognize the programs of study in the Hospitality and Tourism career cluster.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 3: Guest Relations and Quality Customer Service

Resource ID: 20019 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using marketing strategies.
Resource ID: 20031 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will formulate staff training plans to create an effective working team.
Resource ID: 20076 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will recognize the programs of study in the Hospitality and Tourism career cluster.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 4: Hotel Services

Resource ID: CSLP02
Lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 5: Food and Beverage Services

Resource ID: CSLP02
Lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 6: Human Resources

Resource ID: 20031 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will formulate staff training plans to create an effective working team.
Resource ID: 20100 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 7: Safety and Emergency Procedures

Resource ID: 19972 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will determine safety and sanitation requirements, and analyze solutions to minimize risks for both issues in the Hospitality Industry.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 8: Technology in Hospitality Services

Resource ID: 19940 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify and discuss the impact of technology on the hotel industry.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 9: The Business of Hospitality Services

Resource ID: 20019 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using marketing strategies.
Resource ID: 20049 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will develop technical vocabulary for lodging, food and beverage service, recreation, and travel.
Resource ID: 20076 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will recognize the programs of study in the Hospitality and Tourism career cluster.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 10: Tourism

Resource ID: CSLP02
Lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 11: Employability Skills

Resource ID: 20019 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify marketing techniques businesses use to entice customers as well as design and create a promotional package for a hospitality business. Students will also analyze the Small Business Association’s Online Training Course for marketing, and calculate profits using marketing strategies.
Resource ID: 20110 Grade Range: 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and analyze interview questions and appropriate responses.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 12: Hospitality Services Career Development

Resource ID: CSLP02
Lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.