Hotel Management

Hotel Management

  • Clusters: Hospitality & Tourism
  • Pathways: Lodging
  • Courses: Hotel Management
  • Grade range: 9, 10, 11, 12, Postsecondary
  • Release date: 02-05-2018
  • Tags: Hospitality and Tourism, Hospitality Services, Hotel Management, Business Management, Hospitality, Tourism, Hotels, Departments, Front Desk, Food and Beverage, Ethical Behaviors, Regulations, Lodging Industry, Professionalism, Lodging, Effective Communication, Telecommunication Systems, , Employment Skills, Career Preparation, CTE, Career Clusters, Time Management, Life Balance, Advertising, Marketing, Promotional

Description

Hotel Management focuses on the knowledge and skills needed to pursue staff and management positions available in the hotel industry. This in-depth study of the lodging industry includes departments within a hotel such as front desk, food and beverage, housekeeping, maintenance, human resources, and accounting. This course will focus on, but not be limited to, professional communication, leadership, management, human resources, technology, and accounting.
This binder does not contain all lesson plans for this course. This content can be used with any textbook or instructional materials. If locally adapted, make sure all TEKS are covered.

Resources

Scope and Sequence

Resource ID: 19425 Grade Range: 10, 11, 12
CTE TEKS - Implemented 2017-2018, adopted in 2015 Hotel Management course scope and sequence within the Hospitality and Tourism Career Cluster® summarizes the content to be taught, and one possible order for teaching the units of instruction. A brief description of each unit and the corresponding TEKS are included. This scope and sequence may be adapted or adopted by the local education agency.

Unit 1: Overview of Lodging Management

Resource ID: 19904 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will investigate the various types of lodging, and identify their personal interests and skill levels in those areas of hotel management to determine career paths.  
Resource ID: 20075 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
Resource ID: 20099 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will expand job-specific technical vocabulary.
Resource ID: 20106 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explain procedures to meet guest needs, including guest registration, rate assignment, room assignment, and determination of payment methods. Students will also discuss the importance of check-out procedures to ensure guest satisfaction and verify settlement of account, determine the functions of meeting and event planning, and evaluate current and emerging technologies to improve guest services.

Unit 2: Hospitality Services Departmental Organization

Resource ID: 19884 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will investigate the various departments within hotels and explain the roles and responsibilities of each department.  Students will identify their interests and skill sets to determine the best career pathway in Hospitality and Tourism.
Resource ID: 19904 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will investigate the various types of lodging, and identify their personal interests and skill levels in those areas of hotel management to determine career paths.  
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 3: The Business of Hospitality Services

Resource ID: 19955 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will interpret and use industry standards for principles of budgeting and forecasting to maximize profit and growth.
Resource ID: 20075 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
Resource ID: 20106 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explain procedures to meet guest needs, including guest registration, rate assignment, room assignment, and determination of payment methods. Students will also discuss the importance of check-out procedures to ensure guest satisfaction and verify settlement of account, determine the functions of meeting and event planning, and evaluate current and emerging technologies to improve guest services.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 4: Industry Regulations, Compliance, and Workplace Safety

Resource ID: 19973 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the impact of work related injuries.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 5: Technology in the Workplace

Resource ID: 19816 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze elements of a dining experience and design a multi-media presentation of the same.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 6: Communication Skills and Guest Relations

Resource ID: 20032 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will solve problems independently and in teams using critical thinking, innovation, and creativity.
Resource ID: 20033 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will use effective communication skills and demonstrate proper techniques for using telecommunications equipment in the Hotel Management Industry.
Resource ID: 20098 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explain the importance of a marketing plan and evaluate various marketing strategies. Students will also create promotional tools and demonstrate proper techniques for using telecommunication equipment.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 7: Employability Skills

Resource ID: 19932 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will examine and apply how scientific principles are used in the hotel industry.
Resource ID: 19973 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the impact of work related injuries.
Resource ID: 20088 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the importance of balancing a career, family and leisure activities, use scientific methods to assess stress levels, and implement stress management techniques. Students will also discuss what changes affect a work-life balance.
Resource ID: 20099 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will expand job-specific technical vocabulary.
Resource ID: 20112 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify self-responsibility and self-management skills, review components of resumes, portfolios, and interviews. Students will also create a personal resume, enhance a career portfolio with additional items, identify proper interview techniques, analyze interview questions and select appropriate responses, and rehearse and role-play the interview process.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 8: Personal Success and Effort

Resource ID: 19932 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will examine and apply how scientific principles are used in the hotel industry.
Resource ID: 20032 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will solve problems independently and in teams using critical thinking, innovation, and creativity.
Resource ID: 20088 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the importance of balancing a career, family and leisure activities, use scientific methods to assess stress levels, and implement stress management techniques. Students will also discuss what changes affect a work-life balance.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 9: Professional Ethics

Resource ID: 19892 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will investigate the laws, regulations, and the guidelines of ethical behavior in the Hotel Management industry, participate in role-playing scenarios, and demonstrate professional and ethical decision-making in the work environment.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 10: Leadership Development

Resource ID: 20050 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will differentiate types of effective leadership and management styles and select which management style is effective for the lodging industry.
Resource ID: 20097 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will participate in community leadership and teamwork opportunities to enhance professional skills.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 11: Professional Development

Resource ID: 19816 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze elements of a dining experience and design a multi-media presentation of the same.
Resource ID: 20075 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
Resource ID: 20112 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify self-responsibility and self-management skills, review components of resumes, portfolios, and interviews. Students will also create a personal resume, enhance a career portfolio with additional items, identify proper interview techniques, analyze interview questions and select appropriate responses, and rehearse and role-play the interview process.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 12: Career Exploration

Resource ID: 20075 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.