In this lesson, students will determine how to evaluate client's needs and concerns in order to satisfy customer outcomes. Students will develop and apply appropriate customer service techniques, in preparation for careers in the field of Human Services.
Description
Documents
Lesson Plan: The Importance of Client Satisfaction.docx
The Importance of Client Satisfaction.pptx
Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf Client-Satisfaction-Survey.pdf Key-Anticipation-Guide-The-Importance-of-Client-Satisfaction.pdf Note-taking-The-Importance-of-Client-Satisfaction.pdf Providing-Good-Services-to-Clients2.pdf Rubric-for-Client-Satisfaction-Survey.pdf The-Impact-of-Good-Client-Satisfaction.pdf