Lesson Plan: Client Retention - Services, Techniques, and Resources

Resource ID:19721
Grade Range:11, 12
Institutional Organization:Stephen F. Austin State University

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Description

In this lesson, students will summarize appropriate client service techniques to complete transactions and investigate methods for recommending best products, plans or services for the client.

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Lesson Plan: Client Retention- Services, Techniques and Resources.docx Client Retention - Services, Techniques and Resources.pptx Anticipation-Guide-Client-Retention-Services-Techniques-and-Resources.pdf Client-Retention-Services-Techniques-and-Resources-Project.pdf Graphic-Organizer-–-Customer-Service.pdf Key-Anticipation-Guide-Client-Retention-Services-Techniques-and-Resources.pdf Note-taking-Client-Retention-Services-Techniques-and-Resources.pdf Rubric-for-Client-Retention-Services-Techniques-and-Resources-Project.pdf Transcript-Customer-Service.pdf

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