In this lesson, students will summarize appropriate client service techniques to complete transactions and investigate methods for recommending best products, plans or services for the client.
Description
Documents
Lesson Plan: Client Retention- Services, Techniques and Resources.docx
Client Retention - Services, Techniques and Resources.pptx
Anticipation-Guide-Client-Retention-Services-Techniques-and-Resources.pdf Client-Retention-Services-Techniques-and-Resources-Project.pdf Graphic-Organizer-–-Customer-Service.pdf Key-Anticipation-Guide-Client-Retention-Services-Techniques-and-Resources.pdf Note-taking-Client-Retention-Services-Techniques-and-Resources.pdf Rubric-for-Client-Retention-Services-Techniques-and-Resources-Project.pdf Transcript-Customer-Service.pdf