Resource ID:
20168
Grade Range:
9, 10, 11, 12
In this lesson, students will understand the importance of customer service in the Hospitality and Tourism Industry, particularly the travel industry and food service industry. Students will analyze how to anticipate customer needs.
Resource ID:
19974
Grade Range:
9, 10, 11, 12
In this lesson, students will recognize and implement the basics of sanitation and security in the Hospitality and Tourism Industry.
Resource ID:
19922
Grade Range:
9, 10, 11, 12
In this lesson, students will understand the importance of quality customer service by determining ways to provide service that anticipates customers' needs, and creates a successful business in the Hospitality and Tourism Industry.