Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations

Resource ID:19815
Grade Range:9, 10, 11, 12
Institutional Organization:Stephen F. Austin State University

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Description

In this lesson, students will outline solutions and improvements to services that impact the customer.

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Lesson Plan Customer Service – The Cornerstone of Restaurant Operations.docx Customer Service.pptx Customer-Reviews-Comments-and-Concerns-Solutions.pdf Customer-Reviews-Comments-and-Concerns.pdf Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes-Key.pdf Customer-Service-The-Cornerstone-of-Restaurant-Operations-Notes.pdf Rubric-for-Customer-Service-Demonstration.pdf

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