Principles of Hospitality and Tourism

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Principles of Hospitality and Tourism

  • Clusters: Hospitality & Tourism
  • Pathways: Travel & Tourism
  • Courses: Principles of Hospitality and Tourism
  • Grade range: 9, 10, 11, 12
  • Release date: 12-14-2017
  • Tags: Hospitality and Tourism, Building Teamwork, Principles of Hospitality and Tourism, Customer Service, Payment, Solution, Hospitality Services, Hotel Management, Travel and Tourism Management, Exploring Careers in Hospitality and Tourism, Lodging; Travel and Tourism; Recreation, Amusements & Attractions, Hospitality and Tourism Industry, Hospitality, Tourism, Careers in Hospitality and Tourism, Travel Industry, Leisure, Time-Management, Family Time, Balance, Managing Time and Energy, Computer Applications, Guest Services, Information Sources, Food and Beverage, Travel, Point-of-Sales Systems, Technology, Culinary Arts, Restaurant, Safety, Sanitation, Cleaning, Equipment, Environmental Issues

Description

Principles of Hospitality and Tourism introduces students to an industry that encompasses lodging, travel and tourism, recreation, amusements, attractions, and food/beverage operations. Students learn knowledge and skills focusing on communication, time management, and customer service that meet industry standards. Students will explore the history of the hospitality and tourism industry and examine characteristics needed for success in that industry.
This binder does not contain all lesson plans for this course. This content can be used with any textbook or instructional materials. If locally adapted, make sure all TEKS are covered.

Resources

Scope and Sequence

Scope and Sequence: Principles of Hospitality and Tourism
Resource ID: 19418 Grade Range: 9, 10, 11, 12
CTE TEKS - Implemented 2017-2018, adopted in 2015 Principles of Hospitality and Tourism course scope and sequence within the Hospitality and Tourism Career Cluster® summarizes the content to be taught, and one possible order for teaching the units of instruction. A brief description of each unit and the corresponding TEKS are included. This scope and sequence may be adapted or adopted by the local education agency.

Unit 1: Introduction to Hospitality and Tourism

Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations
Resource ID: 19815 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will outline solutions and improvements to services that impact the customer.
Lesson Plan: Travel and Tourism Industry
Resource ID: 19928 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will differentiate between the hospitality industry and the tourism industry. Learning about each industry's unique functions, students will have a deeper understanding and a better perspective on choosing their career path.

Unit 2: The Business of Hospitality and Tourism

Lesson Plan: The Importance of Customer Service Skills
Resource ID: 19922 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will understand the importance of quality customer service by determining ways to provide service that anticipates customers' needs, and creates a successful business in the Hospitality and Tourism Industry. 
Lesson Plan: The Balancing Act Managing A Career and Family
Resource ID: 19933 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the demands of employment in the hospitality and tourism industry. Students will also analyze time-saving techniques and illustrate a 30-day calendar of activities.
Review the scope and sequence document. One or more lesson plans are currently not available.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 3: Workplace Regulations, Safety Sanitation

Lesson Plan: End of Course Project Options – Hotel Management
Resource ID: 19828 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hotel Management, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: Safety and Sanitation Guidelines for Hospitality and Tourism
Resource ID: 19974 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will recognize and implement the basics of sanitation and security in the Hospitality and Tourism Industry.
Lesson Plan: Food Safety and Sanitation Guidelines - Culinary Arts
Resource ID: 20120 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will practice correct hand washing steps, recognize ways to prevent common kitchen accidents, observe how to use a fire extinguisher, outline foodborne illness and the causes, clarify how proper food handling practices can prevent foodborne illness, and analyze the difference between cleaning and sanitizing.
Lesson Plan: Dining Experiences in Hospitality
Resource ID: 19816 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze elements of a dining experience and design a multi-media presentation of the same.
Lesson Plan: Point of Sales in Food Service
Resource ID: 19992 Grade Range: 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students demonstrate knowledge in technology applications appropriate for the food industry. Students will explain and use the point-of-sale systems in various food service operations.

Unit 4: Technology in the Workplace

Lesson Plan: Travel and Tourism Industry
Resource ID: 19928 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will differentiate between the hospitality industry and the tourism industry. Learning about each industry's unique functions, students will have a deeper understanding and a better perspective on choosing their career path.
Lesson Plan: Technology in the Hospitality and Tourism Industry
Resource ID: 19937 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify technology equipment use in the hospitality and tourism industry.
Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations
Resource ID: 19815 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will outline solutions and improvements to services that impact the customer.

Unit 5: Customer Service Communication Skills

Lesson Plan: 21st Century Employability Skills
Resource ID: 19757 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will be introduced to skills needed for today’s job market and prepare them to enter the competitive workforce successfully.
Lesson Plan: Adventures in Travel – Planning a Texas Vacation
Resource ID: 19758 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explore local and regional tourism in their area, and develop a cost-effective Texas travel itinerary for various scenarios.
Lesson Plan: Building Teamwork - Food Truck Design Project
Resource ID: 19764 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will be provided with opportunities to explore and practice team building skills during the planning, development and presentation of a Food Truck Project using recycled items. Students will be able to make decisions regarding the name, type of food and a marketing slogan to encourage customers to visit their venue.
Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations
Resource ID: 19815 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will outline solutions and improvements to services that impact the customer.
Lesson Plan: End of Course Project Options – Hospitality Services
Resource ID: 19827 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: End of Course Project Options – Hotel Management
Resource ID: 19828 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hotel Management, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: End of Course Project Options – Principles of Hospitality and Tourism
Resource ID: 19837 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Principles of Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: The Importance of Customer Service Skills
Resource ID: 19922 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will understand the importance of quality customer service by determining ways to provide service that anticipates customers' needs, and creates a successful business in the Hospitality and Tourism Industry. 
Lesson Plan: Travel and Tourism Industry
Resource ID: 19928 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will differentiate between the hospitality industry and the tourism industry. Learning about each industry's unique functions, students will have a deeper understanding and a better perspective on choosing their career path.
Lesson Plan: Be Our Guest - Customer Service Skills in Restaurant and Food Services, and Travel and Tourism
Resource ID: 20168 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will understand the importance of customer service in the Hospitality and Tourism Industry, particularly the travel industry and food service industry.  Students will analyze how to anticipate customer needs.

Unit 6: Employability/Professional Skills

Lesson Plan: 21st Century Employability Skills
Resource ID: 19757 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will be introduced to skills needed for today’s job market and prepare them to enter the competitive workforce successfully.
Lesson Plan: End of Course Project Options – Hospitality Services
Resource ID: 19827 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: End of Course Project Options – Principles of Hospitality and Tourism
Resource ID: 19837 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Principles of Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: Exploring Careers in Hospitality and Tourism
Resource ID: 19841 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explore careers in the hospitality and tourism industry and research skills, education, abilities, and work activities for a specific career.
Lesson Plan: Managing Career and Family in Travel and Tourism
Resource ID: 19930 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will identify and analyze the demands of employment in the travel and tourism industry.  Students will participate in activities to create balance in life between work and personal time.
Lesson Plan: The Balancing Act Managing A Career and Family
Resource ID: 19933 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will analyze the demands of employment in the hospitality and tourism industry. Students will also analyze time-saving techniques and illustrate a 30-day calendar of activities.
Lesson Plan: Introductory Lesson Principles of Hospitality and Tourism
Resource ID: 20067 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will develop an awareness of career opportunities related to the course Principles of Hospitality and Tourism.
Review the scope and sequence document. One or more lesson plans are currently not available.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 7: Leadership Development

Lesson Plan: Adventures in Travel – Planning a Texas Vacation
Resource ID: 19758 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explore local and regional tourism in their area, and develop a cost-effective Texas travel itinerary for various scenarios.
Lesson Plan: Building Teamwork - Food Truck Design Project
Resource ID: 19764 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will be provided with opportunities to explore and practice team building skills during the planning, development and presentation of a Food Truck Project using recycled items. Students will be able to make decisions regarding the name, type of food and a marketing slogan to encourage customers to visit their venue.
Lesson Plan: Customer Service – The Cornerstone of Restaurant Operations
Resource ID: 19815 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will outline solutions and improvements to services that impact the customer.
Lesson Plan: End of Course Project Options – Hospitality Services
Resource ID: 19827 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: End of Course Project Options – Hotel Management
Resource ID: 19828 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Hotel Management, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Lesson Plan: End of Course Project Options – Principles of Hospitality and Tourism
Resource ID: 19837 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will review all TEKS for Principles of Hospitality and Tourism, then research and develop a project proposal and presentation. Student projects and presentations will be based on selected course TEKS.
Review the scope and sequence document. One or more lesson plans are currently not available.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.

Unit 8: Career Exploration

Lesson Plan: Adventures in Travel – Planning a Texas Vacation
Resource ID: 19758 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explore local and regional tourism in their area, and develop a cost-effective Texas travel itinerary for various scenarios.
Lesson Plan: Exploring Careers in Hospitality and Tourism
Resource ID: 19841 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will explore careers in the hospitality and tourism industry and research skills, education, abilities, and work activities for a specific career.
Lesson Plan: Be Our Guest - Customer Service Skills in Restaurant and Food Services, and Travel and Tourism
Resource ID: 20168 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will understand the importance of customer service in the Hospitality and Tourism Industry, particularly the travel industry and food service industry.  Students will analyze how to anticipate customer needs.
Lesson Plan: Introductory Lesson Principles of Hospitality and Tourism
Resource ID: 20067 Grade Range: 9, 10, 11, 12 Institutional Organization: Stephen F. Austin State University
In this lesson, students will develop an awareness of career opportunities related to the course Principles of Hospitality and Tourism.
Review the scope and sequence document. One or more lesson plans are currently not available.
Resource ID: CSLP01
One or more lesson plans are currently not available. Review the scope and sequence document, TEKS, and available lesson plans, to determine which additional lesson plans to locally develop. You can download the optional blank lesson plan template provided here, to locally develop a new lesson plan, consistent with the others provided in the Texas CTE Resource Center. If after developing a new lesson plan, you would like the TEA to consider adding it to the resource library for colleague teachers to also use in the future, attach the lesson plan and any supplemental instructional materials through the form here, for consideration. If published, we will attribute the materials to you.
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