Grade Range:
9, 10, 11, 12, 13
Grade Range:
9, 10, 11, 12, 13
Grade Range:
9, 10, 11, 12, 13
Grade Range:
9, 10, 11, 12, 13
Grade Range:
9, 10, 11, 12, 13
Resource ID:
20168
Grade Range:
9, 10, 11, 12
In this lesson, students will understand the importance of customer service in the Hospitality and Tourism Industry, particularly the travel industry and food service industry. Students will analyze how to anticipate customer needs.
Resource ID:
20095
Grade Range:
10, 11, 12
In this lesson, students will analyze communication skills, and identify skills, techniques, and strategies for answering business telephones and taking messages.
Resource ID:
20015
Grade Range:
10, 11, 12
In this lesson, students will use math skills and convert U.S. to metric measures using formulas in order to precisely measure foods.
Resource ID:
20053
Grade Range:
11, 12
In this lesson, students will investigate and summarize the provisions of the Fair Labor Standards Act in regards to the Food Service Industry.
Resource ID:
19908
Grade Range:
11, 12
In this lesson, students will compare and contrast chain and franchise lodging operations and describe the various travel accommodations unique to each style of management. Students will investigate full-service and limited-service hotels.
Resource ID:
20108
Grade Range:
10, 11, 12
In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and…
Resource ID:
20110
Grade Range:
11, 12
In this lesson, students will create a career portfolio and personal résumé, and rehearse and role-play the interview process. In addition, students will identify self-responsibility and self-management skills, identify proper interview techniques, and…
Resource ID:
20106
Grade Range:
10, 11, 12
In this lesson, students will explain procedures to meet guest needs, including guest registration, rate assignment, room assignment, and determination of payment methods. Students will also discuss the importance of check-out procedures to ensure guest…
Resource ID:
20100
Grade Range:
11, 12
In this lesson, students will identify and define common hospitality services vocabulary words used to enhance customer service, and demonstrate knowledge of the lesson’s vocabulary through an original skit.
Resource ID:
20098
Grade Range:
10, 11, 12
In this lesson, students will explain the importance of a marketing plan and evaluate various marketing strategies. Students will also create promotional tools and demonstrate proper techniques for using telecommunication equipment.
Resource ID:
20075
Grade Range:
10, 11, 12
Students will recognize and explain the programs of study in the Hospitality and Tourism career cluster as well as the connection between Career and Technical Education (CTE), the Hospitality and Tourism career cluster, and Hotel Management.
Resource ID:
20064
Grade Range:
10, 11, 12
In this lesson, students are introduced to the Career Cluster, Travel and Tourism Management, and will develop an awareness of career opportunities related to the Travel and Tourism Industry.
Resource ID:
20061
Grade Range:
10, 11, 12
In this lesson, students will evaluate why it is important to enhance customer service and how it increases a business' bottom line.
Resource ID:
20022
Grade Range:
11, 12
In this lesson, students will apply effective money management and financial planning techniques, and create a personal budget based on a career in the Culinary Arts Industry.
Resource ID:
20021
Grade Range:
10, 11, 12
In this lesson, students will explain the importance of a marketing plan, evaluate various marketing strategies, and create and design promotional items to sell products.
